Technical Integration & Customer Success

Fast Setup. Dedicated Support.

Whether you want to install PrimeBiz in 60 seconds with our universal 1-line embed code, or prefer our technical team to install and test it for you at zero charge — we are here to support you every step of the way.

Universal Embed Code CMS Installation Guides Free White-Glove Setup Troubleshooting FAQ Support Channels & SLA
60-Second Installation

Universal 1-Line Embed Code

Compatible with 100% of Web Platforms

PrimeBiz AI integrates with any website by pasting a single lightweight <script> tag right before the closing </body> tag. It loads asynchronously with the defer attribute, ensuring zero impact on your site's SEO or Google Core Web Vitals.

Universal HTML Snippet
<script src="https://aiclient.primebiz.app/prime_bot.js?code=YOUR_BUSINESS_CODE&key=YOUR_API_KEY&realtime=yes" defer></script>
code=...

Your unique business identifier (issued upon registration or trial activation).

key=...

Your secure client API authorization key securing your custom AI knowledge base.

realtime=yes

Enables Server-Sent Events (SSE) streaming for real-time token answers in <250ms.

bottom=... (Optional)

Custom vertical offset in pixels (e.g. bottom=35) to prevent overlap with sticky buttons.

Zero CSS Bleed: Scoped Shadow DOM encapsulation Mobile Adaptive: Auto-collapses on small virtual keyboards Zero Dependencies: No jQuery, React, or external fonts needed
Step-By-Step Installation

Platform Specific Guides

Follow the simple visual instructions for your Content Management System or web framework.

HTML5, Next.js & Nuxt

Custom HTML5, React, Next.js & PHP

  1. Open your root layout template (e.g. footer.php, index.html, or layout.tsx).
  2. For Next.js, use <Script src="..." strategy="lazyOnload" />.
  3. For raw HTML or PHP, paste directly before </body>.
  4. Deploy your project.
Fully supports Google Tag Manager (GTM) Custom HTML tags.
WordPress

WordPress (Elementor, Divi, Gutenberg)

  1. In your WP Dashboard, install the free plugin WPCode (or Header and Footer Scripts).
  2. Navigate to Code Snippets → Header & Footer in the left sidebar.
  3. Paste your PrimeBiz script into the Footer box.
  4. Click Save Changes. The bot appears on your site immediately!
Compatible with WP Rocket, LiteSpeed Cache, and Cloudflare.
Shopify

Shopify Stores

  1. From your Shopify Admin, go to Online Store → Themes.
  2. Click the ... (Actions) button next to your active theme → Edit code.
  3. Under Layout, click theme.liquid.
  4. Scroll to the very bottom and paste your script directly before the </body> closing tag.
  5. Click Save.
Does not conflict with Shopify Checkout or Shop Pay apps.
Webflow

Webflow

  1. Open your Webflow Dashboard → Click Site Settings.
  2. Select the Custom Code tab in the navigation bar.
  3. Scroll down to the Footer Code section.
  4. Paste your PrimeBiz script snippet into the editor box.
  5. Click Save Changes and click Publish to deploy live.
Works across all Webflow staging and custom production domains.
Squarespace

Squarespace (7.0 & 7.1)

  1. From your Squarespace Home menu, select Settings → Advanced (or Developer Tools).
  2. Click on Code Injection.
  3. Paste your PrimeBiz embed tag into the Footer text field.
  4. Click Save at the top left.
Available on Squarespace Business and Commerce plans.
Wix & Weebly

Wix & Weebly

  1. In your Wix Dashboard, go to Settings → Custom Code under Advanced.
  2. Click + Add Custom Code.
  3. Paste the PrimeBiz script, set "Place Code In" to Body - end.
  4. Set "Apply to" to All pages and click Apply.
Requires connected custom domain on Wix.
Included Free With All Subscriptions & Trials

Don't Want to Touch Any Code?

Our technical onboarding team provides complimentary setup for every customer. We will inspect your website, verify your domain whitelisting, inject and test the widget, and ensure it looks flawless on both desktop and mobile devices.

Request Free Setup Assistance Chat with AI Tech Support 🤖
Quick-Ask Troubleshooting (Click to chat):

Turnaround time: Usually completed within 2 to 4 business hours.

Self-Service Knowledge

Troubleshooting & Common Questions

Instant answers to common configuration scenarios and integration questions.

The most common reasons are:
  • Domain Whitelisting: Your website domain must match the registered domain associated with your code=... business identifier. If you are testing on staging or localhost, email our support team at support@primebiz.app so we can authorize the preview URL.
  • Caching Plugins: If using WordPress, Shopify, or Cloudflare, clear your site's cache so the newly added script renders on the live page.
  • Script Location: Ensure the script is placed before </body> and not wrapped in <pre> or unparsed text blocks.
Simply append &bottom=XX to your script URL, where XX is the distance in pixels from the bottom edge. For example:
https://aiclient.primebiz.app/prime_bot.js?code=YOUR_CODE&key=YOUR_KEY&realtime=yes&bottom=60
This raises the floating launcher button 60px above the bottom right corner, leaving ample room for existing widgets.
No. The PrimeBiz script is served from global edge CDN points with HTTP/2 and gzip compression. It uses the defer attribute, meaning browser rendering of your main page, styles, and hero images is 100% finished before the script initializes. It causes 0ms blocking time on Google Core Web Vitals.
Upon signup, you provide your website URL and core service documents. Our automated crawler indexes your public FAQs, pricing pages, menu items, or service packages. You can also edit and fine-tune system answers, business hours, and phone numbers directly from your client admin portal.
Yes. PrimeBiz AI features automatic multi-lingual language detection. If a visitor types in Spanish, Arabic, Hebrew, French, German, or Chinese, the bot responds in that language immediately with full native Right-to-Left (RTL) visual typography.
Direct Assistance Channels

Support Channels & Response SLAs

We stand behind our technology with transparent response times and human engineers.

Email Support

Direct ticketing desk for account inquiries, domain renames, and bug reports.

support@primebiz.app
Average response < 2 hours
Email Support Desk

24/7 AI Concierge

Test interactive inquiries, learn features, and explore vertical action cards.

Instant < 250ms streaming

1-on-1 Consultation

Schedule a 15-minute screen share with a solutions architect to plan your custom setup.

Scheduled at your convenience
Schedule Call

Agency Partner Desk

Dedicated Slack/WhatsApp channels and white-label client onboarding for agencies.

Dedicated Account Engineer
View Agency Program

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No credit card required • Free white-glove setup included